Tamiami International Equipment, Inc. offers NIJ approved level iii and level iv ballistic plates for your protection vest. The ballistic plates use steel and ceramic materials and measure in size 10 inches by 12 inches. The ballistic plates insert easily into the pockets on the front panel and rear panel of your body armor for maximum protection. There are no refunds on this apparel. There is an exchange policy provided vests are not worn and returned within 3 days of receipt. We are presently taking each order by mail or phone. You can also e-mail us with your request and we'll get back to you immediately!